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Subtitles are not displayed properly

sau_desh's Avatar

sau_desh

18 Sep, 2010 07:10 AM via web

I am new to dotSUB translations. I have completed translation of one of the videos. All the lines / timings have corresponding translations entered in translation interface. But when viewed in video, few subtitles do not appear. Let me know if I should provide any more specific information. Please help.

  1. 2 Posted by sau_desh on 19 Sep, 2010 05:44 AM

    sau_desh's Avatar

    Here is my translation,
    http://dotsub.com/translate/8a724e86-c1b4-4b07-bbbd-6a1f35d79487/mar

    For example, translated subtitle around time 0.33 do not appear in video even if it has been entered in translation interface. There are 8-10 more places in this video like this.

    Any help will be appreciated.

    Thanks,

  2. Support Staff 3 Posted by brooks on 20 Sep, 2010 01:30 PM

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    Hello,

    In my testing all subtitles do seem to be showing up. I just want to be sure that you are talking about when you watch this video on dotSUB.com (not on TED.com)

    Thanks,
    Brooks L.
    dotSUB.com

  3. brooks closed this discussion on 20 Sep, 2010 01:30 PM.

  4. sau_desh re-opened this discussion on 20 Sep, 2010 03:11 PM

  5. 4 Posted by sau_desh on 20 Sep, 2010 03:11 PM

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    Yes, in dotSUB.com and not TED.com.
    I am still not seeing some of the subtitles ( I tried both Firefox and IE)
    I did this,
    On translation interface I clicked, 'Back to Video'
    Then selected 'Marathi' in the drop down.
    Started the video.
    Then around time 0.31, for line 'Only we humans make waste that nature can't digest.' I can not see the subtitle. I can see the subtitle for the lines before and after,
    Same thing happens for time 0.56, "Now, melting point has a lot to do with this." I dont see the subtitle.

    Let me know if you can reproduce the issue now.

    Thanks,
    Saurabh Deshpande

  6. 5 Posted by sau_desh on 24 Sep, 2010 04:06 PM

    sau_desh's Avatar

    Hi,

    Is there any update on this issue ? I want to finish my translation and get it reviewed as soon as possible.

    Thanks

    -Saurabh

  7. Support Staff 6 Posted by brooks on 24 Sep, 2010 04:11 PM

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    Hello Saurabh,

    I've been trying to reproduce the issues but am still unable to. Can you seen a screen shot of the video player skipping a caption? I've tested on a Mac and on Windows and still can not recreate this issue.

    Thanks,
    Brooks L.
    dotSUB.com

  8. brooks closed this discussion on 24 Sep, 2010 04:11 PM.

  9. sau_desh re-opened this discussion on 24 Sep, 2010 05:31 PM

  10. 7 Posted by sau_desh on 24 Sep, 2010 05:31 PM

    sau_desh's Avatar

    Hi,
    Here are the Screen shots you requested, for time 0.30, 0.31, 0.33 and 0.36 Seconds.
    0.30 and 0.36 shows subtitles, for previous and next lines, but 0.31-0.33 does not.

    Thanks,

    Saurabh Deshpande

  11. Support Staff 8 Posted by peder on 24 Sep, 2010 07:10 PM

    peder's Avatar

    Hi, I'm a developer at dotSUB. I just spent quite some time trying to reproduce this issue on a couple of computers, but have not been able to. I need to know what kind of computer you are using, what operating system, and most importantly, what type of CPU and how much RAM you have. I have a feeling this issue may be related to a power/memory problem in Flash.

    Also , can you let me know what version of Flash you are running. Many thanks.

  12. 9 Posted by sau_desh on 24 Sep, 2010 08:22 PM

    sau_desh's Avatar

    Hi,
    Thanks for your quick reply !

    Here are the information you have asked,

    Flash Version : 10.1.85.3 installed
    System:
    Laptop
    Microsoft XP Professional, Version 2002, Service Pack 3
    HP EliteBook 6930p
    Intel Core2Duo CPU
    T9550 @2.66 GHz
    3 GB RAM

    Let me know if you need any other info.

    Thanks,

    -Saurabh Deshpande

  13. 10 Posted by Vacha on 04 Oct, 2010 09:47 AM

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    Hi there,

    I am translating Osho Discourse: Why Communication is so difficult? into Gujarati.

    However, when the video comes to the 9.50 second, it does not play the title that i have translated in my translated lines slot.

    Can you please help me out with this technical problem?

    Looking forward to hear from you,

    Vacha

  14. Support Staff 11 Posted by peder on 04 Oct, 2010 01:52 PM

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    Hi, I wanted to reproduce this bug, but I could not find a video on dotSUB called "Osho Discourse: Why Communication" . Could you send me a direct link please, then I'll look into it.

    Thanks,

    Peder Jakobsen
    dotSUB LLC.

  15. peder closed this discussion on 04 Oct, 2010 01:52 PM.

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