Annoying Problems Of Dot Sub
Sarmad Hassan
via web
I really appreciate the great and innovative system dot sub is providing to share knowledge in all languages. But following are some serious issues with the website which needs to be fixes as soon as possible
1) I really don't know if my translation is saved or not. when i hit enter it comes into a new line. I am using Firefox. Somebody said this issue is fixed. THIS ISSUE IS NOT FIXED
2) The pencil icon, the delete icon along side translation doesnt make any sense since they are not working in the first place u cannot click them they just come n go as you hover around your translation, at their own will.
3) Sometimes when you hit the enter button, all the translation you did disappears and you are back to square one. this wastes precious time. we cannot translate everything again n again just because the translation system isn't saving properly.
Again I really appreciate the innovative work but these are some really annoying problems and I believe the entire system is useless and unfriendly without fixing them.
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2 Posted by Olive Ma on 08 Jun, 2009 12:43 PM
07 Jun 2009: I had done about 20 lines of translation. Then it stopped saving the translated lines as I entered them. I am using Explorer 7.
08 Jun 2009: try it again, but the new translated lines still wouldn't save.
3 Posted by Sarmad Hassan on 08 Jun, 2009 01:30 PM
no matter it is Internet Explorer 7 or 8.. or latest Firefox or Chrome, I've tested it on all.. The problems I mentioned are there on all major browsers. Its not a issue of a browser or broadband connection or firewalls or anything. It is just the site DOES NOT work the way it should have
Support Staff 4 Posted by brooks on 09 Jun, 2009 12:40 PM
Hello Sarmad,
Translations are saved as soon as you move to the next line. The line will flash yellow as it saves.
The pencil and delete icons will appear when you have you mouse over a row, they will disappear when you mouse out.
The translation should only disappear for a moment then flash yellow as it saves.
I'll do some more testing in IE8 (I've only tested IE7/IE6 so far today)
Support Staff 5 Posted by brooks on 09 Jun, 2009 12:41 PM
Hey Olive,
What video was this happening to you on? I'll see if I can reproduce the issue.
6 Posted by Olive Ma on 10 Jun, 2009 02:07 PM
10 Jun 2009 I have done lots of lines okay today. But it came up as someone concurrently editing it.
I am in a hurry as the 1 month limit is nearing (i.e. by mid-June). I don't know why this system is taking so long to load each line. I have translated the whole thing in a separate document already. Just copying and pasting each line into the system.
This is the one I am doing: http://www.ted.com/index.php/talks/lang/eng/dan_gilbert_asks_why_are_we_happy.html
7 Posted by Olive Ma on 10 Jun, 2009 02:18 PM
10 Jun 2009: up to line at 11:34, then it would not load the pasted lines again. Please sort this, why is this issue recurring?
Support Staff 8 Posted by brooks on 12 Jun, 2009 01:08 PM
Hello Olive,
Can you reproduce that issue in firefox? You might have more success using that browser while I dig into the details of why that is happening.
brooks closed this discussion on 12 Jun, 2009 01:08 PM.