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Subject: Different problems

Original Post

Vitek

10 Oct, 2009 10:24 PM

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Hello there,
thank you very much for running this server. It helps me a lot to spread the information around at www.mustwatch.eu
I have different problems that you could possibly help me with
1) Speed is too low. I have a very good broadband connection but videos download only around half of the speed then is needed to play it. Are you servers busy? I am from Czech republic anyway
2) With latest mozilla firefox and flash player and latest code it happens from time to time that the line where you can pick subtitles doesnt show at all. Sometimes even the whole video doesnt show and there is a white space on the page instead :(

Thanks for any advices
Vitek

1. Support Staff 2 Posted by ed on 12 Oct, 2009 12:30 PM

   

   Hi Vitek:

   Both the above issues are more than likely on your service providers end. Even though you have the bandwidth, in some countries we are seeing these same issues. I will have our tech guys take a look if you can please send me a link to one of the dotSUB videos that this happens with that would be great.

   Thanks

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