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Trying to download files in SCC format

Cleary Vaughan-Lee May 28, 2015 12:40PM EDT

Hello,

I've been trying to download film caption files in english in .scc format. I've had the files re-edited for this purpose and even so, when I try to download them, I get an internal error and the file does not download. Does anyone know how to address this?

Thanks!

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Nani de León Jun 01, 2015 03:06PM EDT Dotsub Project Manager

Hello, Cleary!

Nice to e-meet you. would you let us know what is the error message you are currently receiving when trying to export these captions?
Additionally, if you could provide us with the video name and its link, we will review it in orer to see there are no restrictions.
For your reference I have included a Dotsub Blog entry as a reference for the .scc export:
http://blog.dotsub.com/2014/10/28/scenarist-closed-caption-scc-file-export/

Thank you in advance,

Nani DL,
The Dotsub Team

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