Welcome, Guest Login

Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Could not connect to Vimeo

Anna N Dec 08, 2015 04:31AM EST

I'm trying to upload a vimeo-movie but when I choose the video I want to add subtitles to, I get an error-message saying "Could not connect ... because it is no a public video". (ps. should be "not", just an FYI for your webmaster (: )
Do i need to have my videos set to public in Vimeoin order for me to edit them or is there a way around it?

/Anna

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)

Contact Us

support@dotsub.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete