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How to export files in 25fps rather than 29.97?

Chris January Dec 10, 2015 06:09AM EST

When I try to import the file to premiere, the timings are always wrong even though when I caption it it looks right? I have boiled it down to being the wrong frame rate so was wondering how to change it?

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Jose Damiani Dec 10, 2015 09:22AM EST Dotsub Project Manager

Hi Chris!

Dotsub does not work with frames per second, as our captions use the HH:MM:SS:milliseconds format instead.

Some of the export formats do, however, allow you to select a different framerate, such as the case of STL.EBU format.
To save your subtitles in this format, you can follow these steps:
- Login to your project area on Dotsub.com > Menu > My Projects
- Locate the video and expand it by clicking the plus sign next to it.
- Click on its thumbnail to open the video page.
- Using the Caption and Translate panel to the right, select the appropriate format and then click on the language name to start the download.
- A new page, will allow you to select a different framerate as needed (see screenshots attached).
- Save the file and attempt re-importing.

Should this not help, Premiere has an option to display audio tracks in milliseconds – if the entire project settings can be set to display thousandths of a second rather than frames, this might be a useful workaround.
Here is some documentation on that that might be helpful: http://www.adobepress.com/articles/article.asp?p=1861548

Let us know if this works.
Best!

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