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I can't open any video

Gisela Broomfield Feb 19, 2016 09:47PM EST

For some reason I cannot open a video. I can read the transcript, but the video won't open. What am I doing wrong???

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Nani de León Feb 22, 2016 07:21AM EST Dotsub Project Manager

Hello, Gisela!

Would you be so kind to describe the error message you are receiving if any, the link to any of the videos you have tried to access, and the environment you are currently with. Should you have the possibility, please share a screenshot of the message in order to better asses the issue.

Thank you in advance,

Nani d.

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