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Problems: Import translation from a file

Ana Mar 18, 2016 01:22PM EDT


when I import a translation file (portuguese language), it seems that is was all good, showing me that "Your file has been imported", however, it doesn't appears anything in empties lines. I didn't find a tutorial about import translation from a file.

Help me!


Up 1 rated Down
Nani de León Mar 18, 2016 01:29PM EDT Dotsub Project Manager

Hello, Ana!

Would you please provide us with the link to the video you are trying to import the subtitles to?

Thank you in advance,

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Ana Mar 18, 2016 01:37PM EDT
May send you through some particular channel? It's an open, not public video. Everybody with the link could access.
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Nani de León Mar 18, 2016 01:43PM EDT Dotsub Project Manager

Hi Ana!

Please provide us with the name of the video and we will look it up, or feel free to reach us at help@dotsub.com directly.

Thank you!

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Ana Mar 18, 2016 02:01PM EDT
I just sent an email with the link and the file.

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Jeffrey Burkitt Jun 13, 2019 11:19PM EDT

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